Mobile Device Management (MDM) Policy Example – Technology and Software Policies

Mobile Device Management (MDM) Policy Sample

In this article, we’ll look at the key elements that make up an example Mobile Device Management (MDM) Policy. We’ve included some starter/boilerplate information to help you get started writing this policy for your company. If you’re looking for help in setting up your policies & procedures or employee manual/handbook, our team can assist.

Mobile Device Management (MDM) Policy Template

The following are the main elements that should be included in your Mobile Device Management (MDM) Policy:

1. Title Page

• Policy Title: Mobile Device Management (MDM) Policy
• Company Name: The name of the organization implementing the policy.
• Policy Number (if applicable): For easy reference within the company’s policy structure.
• Version Control: Date of creation, last review, and version number.
• Effective Date: The date the policy becomes operational.
• Approval Authority: Name and title of the individual who approved the policy.

2. Purpose/Objective

• A brief statement explaining why the Mobile Device Management (MDM) Policy exists. This section outlines the policy’s purpose in relation to the company’s goals, regulatory requirements, or ethical standards.
• Describe what problem or issue the policy addresses.
• Example Purpose/Objective:

The Mobile Device Management (MDM) Policy aims to ensure the security and integrity of company data accessed via mobile devices. It establishes guidelines for managing these devices, protecting sensitive information, and maintaining compliance with security standards. The policy outlines responsibilities for both the company and employees, detailing procedures for device registration, usage, and security measures. It seeks to mitigate risks associated with data breaches and unauthorized access, promoting a secure and efficient mobile work environment

3. Scope

• A description of who the Mobile Device Management (MDM) Policy applies to (e.g., employees, contractors, vendors).
• Specify any exceptions to the policy.
• Explain departments or roles affected, if necessary.
• Example Scope:

This policy applies to all employees, contractors, and third-party users who utilize mobile devices to access company data and systems. It encompasses smartphones, tablets, and any other portable devices, whether company-issued or personally owned. The policy outlines the responsibilities for securing these devices, including the installation of security software, adherence to password protocols, and compliance with data encryption standards. It also covers procedures for reporting lost or stolen devices and the consequences of non-compliance. The goal is to protect sensitive company information and ensure the integrity of the organization’s technology infrastructure

4. Definitions

• Clarify any key terms or jargon used within the Mobile Device Management (MDM) Policy to ensure understanding.
• Avoid assumptions about familiarity with industry-specific terminology.
• Example Definitions:

The Mobile Device Management (MDM) Policy outlines guidelines for managing and securing mobile devices that access company data and systems. It falls under the category of Technology and Software Policies. The policy aims to protect sensitive information by ensuring that all mobile devices comply with security standards. It includes procedures for device enrollment, configuration, monitoring, and maintenance. Additionally, it addresses the responsibilities of both the company and employees in safeguarding data. The policy also covers the use of security features such as encryption, password protection, and remote wipe capabilities to prevent unauthorized access

5. Policy Statement

• A detailed outline of the Mobile Device Management (MDM) Policy itself, including all rules, expectations, and standards.
• It should be direct and clear so that it leaves no ambiguity about the company’s position or requirements.

6. Procedures

• Step-by-step instructions on how to implement or comply with the Mobile Device Management (MDM) Policy.
• Include any forms, tools, or systems that employees must use.
• Describe the responsibilities of different roles in ensuring adherence to the policy.
• Example Procedures:

The Mobile Device Management (MDM) Policy outlines procedures for securing mobile devices accessing company data. Employees must enroll their devices in the MDM system, ensuring compliance with security protocols. Regular updates and security patches are mandatory. Devices must have strong passwords, encryption, and remote wipe capabilities. Access to company data is restricted based on user roles, and unauthorized apps are prohibited. Lost or stolen devices must be reported immediately. IT will conduct periodic audits to ensure adherence to the policy, and non-compliance may result in disciplinary action

7. Roles and Responsibilities

• List the roles responsible for enforcing or overseeing the Mobile Device Management (MDM) Policy (e.g., managers, HR).
• Define who is accountable for reporting, monitoring, and updating the policy as needed.
• Example Roles and Responsibilities:

The Mobile Device Management (MDM) Policy outlines the roles and responsibilities for managing and securing mobile devices accessing company data. IT administrators are responsible for implementing and maintaining MDM solutions, ensuring devices comply with security standards, and providing support. Employees must adhere to security protocols, report lost or stolen devices immediately, and ensure their devices are updated and protected. Managers are tasked with ensuring their teams understand and follow the policy. Regular audits and compliance checks are conducted to ensure adherence, and any breaches are addressed promptly

8. Compliance and Disciplinary Measures

• Outline how compliance will be monitored or enforced.
• Describe any consequences or disciplinary actions for failing to follow the policy, including the escalation process.

9. References and Related Documents

• Include links or references to any laws, regulations, or company guidelines that support the Mobile Device Management (MDM) Policy.
• Reference related company policies that connect or overlap with the document.

10. Review and Revision History

• State the review cycle (e.g., annually, biannually) and who is responsible for reviewing the Mobile Device Management (MDM) Policy.
• A history section that lists all revisions made to the document, including dates and reasons for changes.

11. Approval Signatures

• Signature lines for key decision-makers who have authorized the policy (CEO, department head, HR manager).

12. Appendices or Attachments (if needed)

• Additional information, FAQs, or case examples to provide more context or clarify how the Mobile Device Management (MDM) Policy applies in specific situations.
• Any relevant forms or templates employees need to complete.