Crisis Management Policy Example – Workplace Violence Prevention Policies

Crisis Management Policy Sample

In this article, we’ll look at the key elements that make up an example Crisis Management Policy. We’ve included some starter/boilerplate information to help you get started writing this policy for your company. If you’re looking for help in setting up your policies & procedures or employee manual/handbook, our team can assist.

Crisis Management Policy Template

The following are the main elements that should be included in your Crisis Management Policy:

1. Title Page

• Policy Title: Crisis Management Policy
• Company Name: The name of the organization implementing the policy.
• Policy Number (if applicable): For easy reference within the company’s policy structure.
• Version Control: Date of creation, last review, and version number.
• Effective Date: The date the policy becomes operational.
• Approval Authority: Name and title of the individual who approved the policy.

2. Purpose/Objective

• A brief statement explaining why the Crisis Management Policy exists. This section outlines the policy’s purpose in relation to the company’s goals, regulatory requirements, or ethical standards.
• Describe what problem or issue the policy addresses.
• Example Purpose/Objective:

The Crisis Management Policy aims to establish a structured approach for handling violent incidents in the workplace. It focuses on ensuring effective communication, implementing swift response measures, and facilitating recovery strategies to minimize harm and restore normalcy. By outlining clear procedures and responsibilities, the policy seeks to protect employees, maintain a safe work environment, and ensure organizational resilience. It serves as a proactive measure to prevent workplace violence and mitigate its impact, fostering a culture of safety and preparedness

3. Scope

• A description of who the Crisis Management Policy applies to (e.g., employees, contractors, vendors).
• Specify any exceptions to the policy.
• Explain departments or roles affected, if necessary.
• Example Scope:

This policy outlines the framework for effectively managing violent incidents in the workplace. It includes strategies for communication, response, and recovery to ensure safety and minimize impact. The policy applies to all employees and aims to prevent workplace violence through proactive measures. It establishes clear procedures for reporting incidents and designates roles and responsibilities for crisis management teams. Training and resources are provided to equip staff with the necessary skills to handle potential threats. The policy emphasizes a coordinated approach to maintain a secure and supportive work environment

4. Definitions

• Clarify any key terms or jargon used within the Crisis Management Policy to ensure understanding.
• Avoid assumptions about familiarity with industry-specific terminology.
• Example Definitions:

The Crisis Management Policy outlines a structured approach to handle violent incidents in the workplace. It includes guidelines for effective communication, immediate response actions, and recovery strategies to ensure safety and continuity. This policy falls under Workplace Violence Prevention Policies, aiming to mitigate risks and manage crises efficiently

5. Policy Statement

• A detailed outline of the Crisis Management Policy itself, including all rules, expectations, and standards.
• It should be direct and clear so that it leaves no ambiguity about the company’s position or requirements.

6. Procedures

• Step-by-step instructions on how to implement or comply with the Crisis Management Policy.
• Include any forms, tools, or systems that employees must use.
• Describe the responsibilities of different roles in ensuring adherence to the policy.
• Example Procedures:

The Crisis Management Policy outlines procedures for handling violent incidents through structured communication, response, and recovery strategies. It emphasizes immediate assessment and reporting of threats, ensuring the safety of all personnel. Designated crisis teams coordinate with law enforcement and emergency services as needed. The policy mandates regular training and drills to prepare staff for potential incidents. Post-incident, it focuses on recovery efforts, including counseling and support for affected individuals. Continuous evaluation and updates to the policy ensure its effectiveness in preventing and managing workplace violence

7. Roles and Responsibilities

• List the roles responsible for enforcing or overseeing the Crisis Management Policy (e.g., managers, HR).
• Define who is accountable for reporting, monitoring, and updating the policy as needed.
• Example Roles and Responsibilities:

The Crisis Management Policy outlines key roles and responsibilities to effectively handle violent incidents. Management must ensure the safety of all employees by implementing communication, response, and recovery strategies. Designated crisis teams are responsible for coordinating immediate actions and liaising with law enforcement. Employees should report any threats or incidents promptly and follow established safety protocols. Human Resources must provide training and support to staff, ensuring awareness and preparedness. Regular reviews and updates of the policy are essential to maintain its effectiveness and relevance

8. Compliance and Disciplinary Measures

• Outline how compliance will be monitored or enforced.
• Describe any consequences or disciplinary actions for failing to follow the policy, including the escalation process.

9. References and Related Documents

• Include links or references to any laws, regulations, or company guidelines that support the Crisis Management Policy.
• Reference related company policies that connect or overlap with the document.

10. Review and Revision History

• State the review cycle (e.g., annually, biannually) and who is responsible for reviewing the Crisis Management Policy.
• A history section that lists all revisions made to the document, including dates and reasons for changes.

11. Approval Signatures

• Signature lines for key decision-makers who have authorized the policy (CEO, department head, HR manager).

12. Appendices or Attachments (if needed)

• Additional information, FAQs, or case examples to provide more context or clarify how the Crisis Management Policy applies in specific situations.
• Any relevant forms or templates employees need to complete.