Example 911 Operator Policies In the emergency services industry, 911 operators commonly adhere to several key policies. First, confidentiality is crucial, ensuring that all caller information and details of incidents remain private. Second, operators must follow strict call-handling procedures, which include protocols for prioritizing emergencies and dispatching appropriate services. Third, there is a strong emphasis …
Example Public Safety Dispatcher Policies In the field of emergency services, public safety dispatchers commonly adhere to several key company policies. First, confidentiality is crucial, ensuring that all sensitive information is protected and shared only with authorized personnel. Second, there is a strict adherence to communication protocols, which standardizes how dispatchers interact with emergency responders …