Example Travel Agent Policies In the hospitality industry, travel agents commonly adhere to several key company policies. First, customer service policies are crucial, ensuring agents provide exceptional support and personalized travel experiences. Second, booking and cancellation policies outline procedures for reserving and canceling travel arrangements, protecting both the client and the agency. Third, confidentiality policies …
Example Airline Ticket Agent Policies Airline ticket agents frequently adhere to several key company policies to ensure smooth operations and excellent customer service. One of the most commonly-used policies is the customer service policy, which emphasizes courteous and efficient interactions with passengers. Another essential policy is the ticketing and reservation policy, guiding agents on booking, …